Provider Management for DMCs is Here!

Rejoice, DMCs, for automated Provider Management is here! VIPER’s new Provider Functionality gives users extensive control when managing providers for programs. With these new tools you can now manage all your providers on a per-program basis. See a list of all providers for a given program, including contact information, addresses, websites, etc. Link all your providers — including vendors and hotels — directly to any line item in a program’s costing. Track provider statuses; as you place provider holds and confirmations, you’ll be able to quickly see the variances between your client costing pricing/quantities and your confirmed provider pricing/quantities. Manage pricing and margins for every provider in a program.

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Notes Tools for DMCs: Collaborate, Stay Organized, Wow Clients

DMCs know all too well how important it is to accommodate client requests and how difficult it can be remember and implement them, especially when collaborating with on a program. VIPER is taking the sting out of staying on the same page with clients and colleagues thanks to internal Notes Functionality throughout the program. If you’ve ever had multiple people involved on a program, then VIPER has the tools to make a serious impact on efficiency and accuracy for your DMC.

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Contract, Billing & Payment Management Made Easy

We know how challenging it can be for DMCs to manage contracts, billing cycles and payment schedules. It’s a time consuming process that involves a lot of cutting and pasting, cross referencing, calculators, calendars, and more elbow grease than we were willing to accept. So VIPER built the solutions to revolutionize contract, billing and payment management for DMCs.

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Position your DMC for success in the new year

There's a new VIPER this new year. Click Here to take the tour.

There’s a new VIPER this new year. Click Here to take the tour.

The calendar is getting ready to turn yet again. The DMC world is changing, and it’s time to take stock of how DMCs can position themselves for success in the future. The hard truth is that vaults of local knowledge, wonderful supplier relationships and an outstanding destination aren’t enough to grow business by themselves. The keys to success exist in the myriad small ways DMCs differentiate themselves from the competition and continually strive to improve the way they do business, both internally and with clients.

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Make sure you’re taking advantage of all VIPER’s great features!

VIPER has changed a lot in the last 6 months, and we’ve released a host of new features designed to maximize your VIPER experience by enabling DMCs to work smarter and more efficiently. Take a look at the videos below, and make sure your team is utilizing VIPER to its full potential. We’d love to hear your thoughts on our new tools, so please send us some feedback when you get a chance.

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So many RFPs, so little time.

toomuchwork-300x200It’s no secret hotels are getting buried in an avalanche of electronic RFPs. Remember the good ol’ days when every RFP represented a realistic piece of potential business? The sheer number of online RFPs many hotels are receiving  is overwhelming, and many are neither a good fit for the hotel, nor the client.

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Breaking down Hooklu’s ROI. How can you afford not to try this?

The team at Hooklu fully understands the challenges of running a business, so we’re aware that every cost needs to be analyzed to determine it’s value. When building Hooklu, one of our top priorities was to create a product and cost structure that would ensure a solid ROI for our customers, quickly and easily.

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